How do I Cover the Service Fee for my Customers?

This article applies to:

  • Beat Sellers
  • Professional plan
  • Starter plan

 

Overview

In this article you will learn how to cover the Marketplace service fee for your customers by enabling the option within your account settings. Please see the following instructions.

Step-by-Step Guide

  1. Go to the Payout Accounts section of your BeatStars Studio.

  2. Click the arrow next to the "Service fee" section.
    Screen Shot 2023-09-13 at 3.26.45 PM.png

  3. Click the checkbox to cover the service fee for your customers.
    Screen Shot 2023-09-26 at 11.49.44 AM.png

  4. Choose what percentage of the service fee you want to cover for your customers. The service fee is 12% of the subtotal, and you will see a calculation of what you would pay on a $100 subtotal based on the percentage selected. In addition to the preselected amounts, you're able to enter a custom percentage. Click the "Custom" button and manually enter your percentage if desired. Click "Save changes" when finished.
    Screen Shot 2023-09-13 at 3.33.15 PM.png

 

Related Articles:
Why is there a service fee on the Marketplace?

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