How do I stop a promotion campaign?

To finalize an active promotion campaign, please see the following instructions.

1.  Log into your BeatStars account.

2.  Visit the following section Active Promotions

3.  Next, click the "More Options" menu (resembles 3 dots) to the right of the campaign you wish to stop and then click the "Finalize Campaign" option.  (see screenshot)


IMPORTANT:  When finalizing your campaign, your ad will be billed proportionally by the delivered impressions so far.  After finalizing a campaign, it may also continue to accrue impressions and charges as our system needs a few hours to process the stoppage.  This additional time will still be charged until the finalization is processed within our system.  You will be charged based on your settings and all purchases are Non-Refundable per our Refund Policy

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