Feature Request: I would like to request uploading tracks longer than 13 minutes.
Sometime between 2019 - 2021 The upload requirements changed on Beatstars.com. Tracks can't be longer than 10 minutes.
Started using the service in 2018 (pro), In 2019 (unlimited). I upload mostly beats under 5 minutes, but I also upload some orchestral tracks.
The issue I have is I had a track longer than 10 minute already uploaded on the site before this change. I also didn't know of this change before trying to update the master for this track on my site.
So in trying to update the master file (orchestral track longer than 10 minutes) it stated I couldn't use tracks longer than 10 minutes, It also then didn't revert to the previous track for some reason. So my track is stuck in some kind of limbo.
The master file (Un-Tagged) is12 minute and 8 second file, but the preview track is one of my other orchestral tracks that's not even related (basically, my track plays the incorrect file, totally different track.).
I pay for unlimited, yet can't upload tracks longer than 10 mins, but I could when I signed up with the service. I'm all for companies changing requirements, but not taking away features, features I signed up for.
Comments
Hello,
Thank you for your feedback and we apologize for any inconvenience.
We may look to rethink this in the future, where possible.
If you have any further questions, please contact us at support@beatstars.com.
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