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WHAT CAN WE HELP YOU WITH?
  1. Search your question
  2. Buyer Accounts
  3. Frequently Asked Questions

Frequently Asked Questions

  • How Can I Be Notified When a Producer Posts New Content?
  • How Can I Find the BPM of a Track?
  • How Can I Negotiate the Price of a Track?
  • How Can I Turn Off Notifications for a Producer's Uploads?
  • How Can I use a Bulk Discount?
  • How do I Apply a Coupon Code to my Purchase?
  • How do I Change the Currency for my Purchase?
  • How Do I Create a Playlist?
  • How do I Purchase a Track?
  • How do I search for beats?
  • How do I use the Lyric Pad?
  • How to Search and Filter Results for Sound Kits
  • What are the differences between the available licenses and terms?
  • What can I do with a Free download?
  • What happens when I exceed the terms in my purchased contract?
  • What if I have a question about a license or product purchase?
  • When will I receive my purchased BeatStars merchandise?
  • Where Can I find my Available Wallet Balance To Make Purchases?
  • Where can I find my purchased orders?
  • Where is Pay Later Available?
  • Why are my PayPal transactions being voided, declined, or stuck in pending?
  • Why can’t I add an item to my cart?
  • Why did my purchased file come with a voice tag?
  • Why haven't I received my files after purchase?
  • Why is there a service fee on the Marketplace?

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