This article applies to:
-
Beat Sellers
- Professional Plan
- Growth Plan
- Starter Plan
Overview:
In this article, you'll find answers to frequently asked questions about track uploads, including steps to troubleshoot issues with uploading your tracks.
Frequently Asked Questions (FAQs)
How do I upload a track on BeatStars?
Check out the help articles below for the full step-by-step guide on how to upload your track:
Upload Issues - Troubleshooting (Desktop or Laptop web browser)
If you are encountering issues with your track upload on a desktop or laptop web browser, please try the following steps to see if this rectifies the issue:
- Please ensure you are using a Chrome/Safari browser and it is up to date.
- Log out of your BeatStars account, if possible, and close all BeatStars tabs in your web browser.
- Pause any ad blocker plugins and do not use a VPN (for this test).
- Clear your browser's cache and cookies for the past week.
- Refresh the page, log in, and try uploading the content again.
- (Alternatively) Open a new incognito window and try again.
Upload Issues - Troubleshooting (BeatStars Studio mobile app)
If you are encountering issues with your track upload on the BeatStars Studio mobile app for Android or iOS, please try the following steps to see if this rectifies the issue:
- Please ensure your BeatStars app version is up to date.
- Make sure your Android OS or iOS software version is up to date.
- Log out of your BeatStars account and close the BeatStars Studio app.
- Do not use a VPN (for this test).
- Clear your app's cache.
- Re-open the app, log in, and try uploading the content again.
What type of audio files can I upload?
Please see the following help article for more information on the supported file types: What type of audio files can I upload?
Should I upload Track Stems with or without Effects?
Please note that it is up to your discretion if you wish to upload track stems with or without effects. That said, in most cases, each track stem should be without effects unless there are any effects that play a significant role in the production.
We recommend using your best judgment as to what the artist and their engineer would prefer for each track stem.
What are track tags?
Track keyword tags, similar to hashtags on social media, are words or phrases preceded by a pound symbol or hashtag (#), used to associate with or identify a particular keyword.
You can easily see these track keyword tags come into play on BeatStars when using the Marketplace's powerful search tool to search for tracks.