For Buyers
Start here if you buy beats or other products on BeatStars.
Discovering Content
Purchasing and Pricing
- How to Apply Bulk Deals to My Cart?
- How Do I Manage Negotiations On A Seller's Pro Page?
- How Can I Negotiate the Price of a Track On A Seller's Pro Page?
- What Payment Methods Can I Use to Checkout on BeatStars?
- How Do I Report A User?
- How do I Purchase a Track?
Post Purchase and Orders
- Why did my purchased file come with a voice tag?
- Membership Subscription to a Producer's Pro Page FAQs
- What if I have a question about a license, product or service purchase?
- Where can I find my purchased orders?
- What happens when I exceed the terms in my purchased contract?
- How do I download my purchased items?
Licensing Content
Notification Settings
Gift cards
Marketplace App
- How can I download my tracks after purchasing them? (Marketplace App)
- How can I start a negotiation? (Marketplace App)
- How do I change my display name? (Marketplace App)
- How do I change my email address? (Marketplace App)
- How do I change my password? (Marketplace App)
- How do I change my profile picture? (Marketplace App)
Troubleshooting
- Voided/Cancelled/Refunded Transaction FAQ
- Abandoned Cart Transaction FAQ
- Pending Transaction FAQ
- What Do I Do When There is an Error with the Seller’s Payout Method?
- Why are my transactions being voided, declined, or stuck in pending?
- Why haven't I received my files after purchase?