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WHAT CAN WE HELP YOU WITH?
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For Buyers
For Buyers
Start here if you buy beats or other products on BeatStars.
Discovering Content
How Can I Find the BPM of a Track?
How Do I Create a Playlist?
How do I search for beats?
How do I use the Lyric Pad?
How To Get In Contact With A Seller
How to Search and Filter Results for Sound Kits
Purchasing and Pricing
How do I Purchase a Track?
How do I Apply a Coupon Code to my Purchase?
Why is there a service fee on the Marketplace?
How can I use a Bulk Discount?
Where Can I find my Available Wallet Balance To Make Purchases?
Where is Pay Later Available?
See all 7 articles
Post Purchase and Orders
Why did my purchased file come with a voice tag?
Membership Subscription to a Producer's Pro Page FAQs
What if I have a question about a license or product purchase?
Where can I find my purchased orders?
What happens when I exceed the terms in my purchased contract?
How do I download my purchased items?
Licensing Content
What are the differences between the available licenses and terms?
What can I do with a Free download?
Notification Settings
How Can I Turn Off Notifications for a Producer's Uploads?
How Can I Be Notified When a Producer Posts New Content?
Gift cards
BeatStars Gift Cards FAQs
How do I Buy a Gift Card?
How do I Redeem a Gift Card?
Merchandise
When will I receive my purchased BeatStars merchandise?
Marketplace App
How can I download my tracks after purchasing them? (Marketplace App)
How can I start a negotiation? (Marketplace App)
How do I change my display name? (Marketplace App)
How do I change my email address? (Marketplace App)
How do I change my password? (Marketplace App)
How do I change my profile picture? (Marketplace App)
See all 23 articles
Troubleshooting
Why are my PayPal transactions being voided, declined, or stuck in pending?
Why haven't I received my files after purchase?
Why can’t I add an item to my cart?
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