For Buyers
Start here if you buy beats or other products on BeatStars.
Discovering Content
Search and filter beats and sound kits, use AI search, build playlists, and contact sellers.
- How Can I Find the BPM of a Track?
- How Do I Create a Playlist?
- How do I create and save lyrics for tracks?
- How Do I Find BeatStars Beats with the Claude connector?
- How do I search for beats?
- How To Get In Contact With A Seller
Purchasing and Pricing
Buy tracks, apply coupons and bulk deals, negotiate prices, and see accepted payment methods.
- How to Apply Bulk Deals to My Cart?
- How Do I Manage Negotiations On A Seller's Pro Page?
- How Can I Negotiate the Price of a Track On A Seller's Pro Page?
- What Payment Methods Can I Use to Checkout on BeatStars?
- How Do I Report A User?
- How do I Purchase a Track?
Post Purchase and Orders
Find your orders, download purchased content, and understand the terms of what you bought.
- Where can I find guest purchases and download my purchased content?
- Why did my purchased file come with a voice tag?
- Membership Subscription to a Producer's Pro Page FAQs
- What if I have a question about a license, product or service purchase?
- Where can I find my orders and download my purchased content?
- What happens when I exceed the terms in my purchased contract?
Licensing Content
Compare the available licenses and terms, and see what a free download lets you do.
- What are the differences between the available licenses and terms?
- What can I do with a Free download?
Notification Settings
Choose when to be notified about a producer's new uploads, and turn those notifications off.
- How Can I Turn Off Notifications for a Producer's Uploads?
- How Can I Be Notified When a Producer Posts New Content?
Gift cards
Buy and redeem BeatStars gift cards.
Marketplace App
Buy, download, and share tracks, manage negotiations, and update your account from the Marketplace app.
- How can I download my tracks after purchasing them? (Marketplace App)
- How can I start a negotiation? (Marketplace App)
- How do I change my display name? (Marketplace App)
- How do I change my email address? (Marketplace App)
- How do I change my password? (Marketplace App)
- How Do I Change My Profile Picture? (Marketplace App)
Troubleshooting
Fix buyer problems with carts, payments, pending or voided transactions, and missing files.
- Voided/Cancelled/Refunded Transaction FAQ
- Abandoned Cart Transaction FAQ
- Pending Transaction FAQ
- What Do I Do When There is an Error with the Seller’s Payout Method?
- Why are my transactions being voided, declined, or stuck in pending?
- Why haven't I received my files after purchase?
Can't find what you're looking for?
Open Help for additional guidance without leaving the Help Center.