This article applies to:
-
Beat Sellers
- Professional Plan
- Growth Plan
- Starter Plan
- Publishing Members
Overview
In this article, you will learn which identity documents are accepted for Publishing ID verification and what to do if your verification was unsuccessful.
Frequently Asked Questions (FAQs)
What can I submit as ID verification for Publishing?
You can submit one of the following identity documents for verification, depending on your country or region:
- Passport
- ID card
- Driver’s license
- Residence permit
How can I check which documents are supported in my country?
For a full list of supported countries and identity document types, please visit Veriff’s supported countries page:
https://www.veriff.com/supported-countries
What if I do not have one of the supported documents?
If you do not have one of the supported identity documents, you will need to obtain one before you can complete signup and/or withdraw funds on the platform.
What should I do if I previously failed ID verification?
After you have obtained a supported identity document, please email support@beatstars.com so we can generate a new Veriff identity verification session for you.
You can also submit a Contact Form request here: https://help.beatstars.com/hc/en-us/requests/new