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WHAT CAN WE HELP YOU WITH?
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  2. Account Settings
  3. Frequently Asked Questions

Frequently Asked Questions

  • Marketplace to Starter Plan Changes
  • Do I have to commit to a long-term membership?
  • How can I add my biography?
  • How can I download my purchased items?
  • How do I add or delete tracks on my discography?
  • How do I cancel my paid subscription?
  • How do I change my display name?
  • How do I change my email address?
  • How do I change my username?
  • How do I close my account?
  • How do I Connect my PayPal Account?
  • How do I connect my social media to my account for login purposes?
  • How do I disable 2-Factor Authentication?
  • How do I edit my account information?
  • How do I Edit my Profile Photo?
  • How do I log in to my account?
  • How do I reset my password?
  • How do I set up 2-Factor Authentication for my BeatStars account?
  • How do I Upgrade my Account?
  • What are your subscription fees?
  • What can I do if I am locked out of my account after too many failed login attempts?
  • What if I can’t pay my subscription fee on my billing date?
  • What is 2-Factor Authentication?
  • What is a BeatStars Verified Badge?
  • Why can't I log into my account?
  • Why can't I send messages?
  • Why did my session expire?
  • Why does BeatStars recommend that I activate 2-Factor Authentication?
  • Why was I charged for a subscription payment?
  • Why wasn't I charged for my latest subscription payment?

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