This article applies to:
-
Beat Sellers
- Starter Plan
- Growth Plan
- Professional Plan
Overview
This article explains why you were charged for a BeatStars subscription. We apologize for any confusion. Please allow us to clarify.
Solutions
Our site is a subscription-based service that automatically renews until a user properly cancels their subscription within their account prior to their next billing period. When you subscribe, you are authorizing recurring payments until you manually cancel your subscription. We outline this when users subscribe as well as in the following section of their account.
For more information, please also see our Refund Policy
IMPORTANT: If you were charged, this indicates you have not properly canceled your subscription prior to your billing period. To avoid further payments, you will need to click "Cancel Subscription" via the Subscription section of your account at least 3 business days prior to your next renewal date. All subscription payments are NON-REFUNDABLE.