Why is my PayPal payment being held?

This article applies to:
  • Beat Sellers

Overview
In this article, we will learn why PayPal payments are being withheld or transactions are stuck in pending and the steps to check your PayPal settings are correct. 

IMPORTANT NOTE: For more information regarding stuck transactions, please see the following help article: Why are my PayPal transactions being voided, declined, or stuck in pending?


PayPal - Withheld Payments

Usually, this indicates that your PayPal account is not set up to accept international currencies and/or has other restrictions.

  • Please double-check your PayPal account settings and ensure that your PayPal account is set up to accept all international currencies.
  • Please also ensure that your PayPal account does not have any restrictions and/or limitations set forth by PayPal. 
  • For any further questions, please contact PayPal directly for more details regarding your withheld payments.


PayPal - Transactions stuck in Pending 

If a transaction is stuck in pending and you received your portion of the payment, it is possible there are other producers involved in the transaction and they will need to accept their portion of the sale in order for the transaction to complete and for the buyer to receive their files. 

Related Articles
Is Paypal Available in my Country?
How do I Connect My PayPal Account? (Marketplace)How Do I Connect My PayPal Account For Beat Sales? (Studio)
Why are my PayPal transactions being voided, declined, or stuck in pending?



Was this article helpful?
0 out of 0 found this helpful