This article applies to:
-
Beat Sellers
- Professional Plan
- Growth Plan
- Starter Plan
Overview:
In this article, you will learn how promotion billing and invoicing works.
IMPORTANT NOTE: All campaigns are now invoiced up front.
For fixed campaigns with a specific start and end date, you are billed up front for the full cost of the campaign. This ensures that you have enough funds in the system to be able to have your promotional campaign displayed to users.
For example, if you have a campaign with a budget of $5 that runs for 7 days, you will be billed $35 up front.
For continuous campaigns that have no end date, you are billed up front for the cost of a single day of promotion. You are then billed your daily budget amount every day the campaign is running. This ensures that you have enough funds at the start of the day to run your campaign.
For example, if you have a campaign with a budget of $5, you will be billed $5 up front plus $5 every day until you pause or end the campaign.
What if I end my campaign before all the funds are used?
If impressions were not served and there is an amount left in your campaign budget, we will return this to your promo wallet as credits.
IMPORTANT NOTE: If a campaign runs the full course of the duration you have set and there are funds left over at the end of the duration, those funds will be added to your promo wallet as Promote credits at approximately 12am UTC.
What if my payment method fails?
If your payment method fails, any active campaigns that fail the transaction will be stopped by the system until you are able to update your payment method.
What about continuous promote campaigns?
Continuous promote campaigns are billed upfront for the daily budget when the campaign starts and will continue indefinitely unless they are manually finalized (stopped) or payment fails.
Continuous campaigns are billed at 12:00 AM UTC to top up any daily budget that has been used so far for the following day.
IMPORTANT NOTES: If a campaign is created close to 12:00 AM UTC and impressions have accumulated, it is possible to receive two invoices within an hour (one for the initial start of the campaign and another for the next day’s budget). The system follows these invoicing rules:
- If no budget is used, no charge is applied.
- If some/ all of the daily budget is used, the system tops up the budget to the full daily amount.
Related Articles:
How Does Bidding Work On Promote