This article applies to:
-
Beat Sellers
- Professional Plan
- Growth Plan
- Starter Plan
Overview
This article explains how to cancel your paid BeatStars desktop subscription from your account settings. Cancelling your subscription stops future automatic renewals, but you will still retain your current plan benefits until the end of your billing period.
IMPORTANT NOTES:
- For mobile plan subscriptions, you would need to cancel your subscription with the Apple or Google Play Store directly.
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Users are required to cancel their paid subscription at least 3 business days before their recurring billing date to avoid their next billing cycle.
- All subscription payments are Non-Refundable per our Refund Policy.
- Cancelling your subscription does not close your BeatStars account.
- If you would also like to close your account, check out this article for help How do I close my account?
Video Walkthrough
Step-by-step Guide:
- Log in to your BeatStars account.
- Visit the "Subscription" section of your Account Settings: https://beatstars.com/account/subscription
- Click the "Manage Subscription" button.
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Scroll down and click "I want to cancel my subscription".
IMPORTANT NOTES:- If you do not see the "I want to cancel my subscription" button, you may have a mobile subscription
- Or your plan is overdue and owes funds because you attempted to cancel after your billing date.
- In the pop-up message, confirm your subscription cancellation by selecting "Yes, I want to cancel".
IMPORTANT NOTE: To keep your current privileges after the current subscription expires, you will have to re-subscribe. This action is irreversible.
Related Articles:
Can I Have a Refund for my Subscription Payment?
How do I close my account?
Refund Policy