- Beat Sellers
- Beat Buyers
Overview
In this article, you will learn what to do if you are locked out of your account after too many failed login attempts. Please see the solution below.
Solution
If you locked yourself out due to too many failed login attempts, you will need to wait at least 4 hours for security reasons before you can try again. When trying again, please ensure to use the correct username and password.
If you are using a social media account to log in, failed attempts would suggest credential changes with your social media account preventing our system from recognizing it when logging in. In this case, we also suggest using your BeatStars username and password to log into your BeatStars account, as your social media attempts will continue to fail.
If you forgot your password, you can use the "Forgot Password" option on our login page below:
Login Page
IMPORTANT NOTE: When using the "Forgot Password" option, please ensure you are checking your inbox and spam/junk folder for the latest reset link. It may take up to 24 hours to send you the reset link. Clicking "Forgot Password" multiple times will lead to multiple reset links and all old links will fail except for the latest link.
Related Articles:
How do I reset my password?
Why can't I log into my account?