Why can't I upload my tracks?

If you are having any issues uploading, please check the following:

1.  Please ensure you have a stable internet connection

2.  Please ensure you do not have any browser plugins, extensions, or pop-up blockers enabled.

3.  Please ensure you do not have any antivirus or firewall settings that might be preventing uploads.

4.  Please ensure you are uploading files that meet our specifications here What type of audio files can I upload?

5.  Please ensure your file and/or folder names do not have any special characters.  Only letters and numbers are supported.

6.  If you uploaded a personal voice tag, please try re-uploading it in the following section.

Selling Preferences - Voice Tag

IMPORTANT:  If you checked all of the above and you are still having issues, please contact us at support@beatstars.com so that we can troubleshoot further.

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