Why am I getting a CSRF error when uploading?

This article applies to:

  • Beat Sellers

 

Overview

This article is to troubleshoot the issue of getting a CSRF error when uploading a track. Please see the common causes of and solutions to this issue below.

Common causes

  1. You have multiple track edit forms open for the same track.

  2. There is a session issue with your browser.

Solutions

  1. If you have multiple track edit forms open for the same track, you will need to use only one tab for an upload form.

  2. Please try clearing your browser's cache/cookies, close your browser, re-open and try again. Please also disable any ad blockers, antivirus, and browser plugins, as they can sometimes pose conflicts.

If your issue persists after trying the above solutions, please contact support@beatstars.com

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