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WHAT CAN WE HELP YOU WITH?
  1. Search your question
  2. For Sellers
  3. Troubleshooting

Troubleshooting

  • Why am I getting an encoding error during upload?
  • Why am I not seeing a negotiation in my BeatStars account?
  • Should I upload Track Stems with or without Effects?
  • Why am I getting a CSRF error when uploading?
  • Why don't I hear my voice tag?
  • Why didn't my customer receive an email receipt with their files to download?
  • Why can't I upload more tracks if I did not exceed my track upload limit?
  • Why Can't I Upload my Tracks?
  • Why are my licenses not available for purchase?
  • How Many People Buy Beats on BeatStars?
  • What type of audio files can I upload?
  • Why are some social media options not available in exchange for Free Download?

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