Why can’t I add an item to my cart?

This article applies to:
  • Beat Buyers

 

Overview

This article is to troubleshoot the issue of not being able to add an item such as a beat or soundkit to your cart.

Common Causes

Usually, this indicates that one or more producers have not linked a PayPal account to their BeatStars account. If all producers have linked their PayPal accounts, this may suggest that one or more producers has an issue with their personal PayPal account(s) which they need to resolve on their side. Unfortunately, this is not something BeatStars can resolve, as we do not manage the producers' personal financial accounts.

Solution

If this is the case, please contact the producer(s) directly using the message button or social media options (if any) on their BeatStars profile page(s) and request that they connect their PayPal account(s) where applicable.

Related Articles:
How do I Purchase a Track?

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